Customer Forms

Telephone Banking

Existing customers can register for telephone banking by printing and completing the attached forms:-

1. Telephone Banking form

Telephone Banking FormTelephone Banking form

2. Details of Signatories form (where appropriate) - this form should only be completed by any signatory who is not going to become a telephone banking user and who has not previously been required to prove their identity to Unity Trust Bank.

Please circulate the 'Terms and Conditions 2008' booklet and 'Information on proving your identity' document to each person who applies to become an authorised user.

Details of SignatoriesDetails of Signatories

3. Change of Signatory Request form - this form is to notify us of changes to signatories on your account.  You can notify us of a change by printing and completing this form.

Please ensure that all new signatories read the three documents below ('Terms and Conditions 2008', 'Information on proving your identity' and 'Customer Information & how we use it') before completing the form.

Once completed, please return the form to FREEPOST, Unity Trust Bank, Nine Brindleyplace, Birmingham B1 2BR.  You do not need to use a stamp.

Change of Signatory Request formChange of Signatory Request form

4. Additional information

Terms and Conditions 2008Terms and Conditions 2008

Information on proving your identityInformation on proving your identity

Customer Information & how we use it leafletCustomer Information & how we use it leaflet

 Understanding our customers

"It's great having a real person to deal with who knows our organisation, rather than a faceless person in a call centre."

Norman Fee, Disability Association Carlisle and Eden